Insurance
★ Let Us Handle the Insurance ★
We Work With All Major Insurance Providers
iRestore works with all major insurance providers, ensuring you never have to worry about dealing with insurance claims alone.
We Also Work With:
- Cincinnati Financial Group
- Auto-Owners Group
- Markel Corporation Group
- W. R. Berkley Corporation Group
- AXA Insurance Group
- Swiss Re Group
- Hanover Insurance Group
- Fairfax Financial Group
- Hartford Fire & Casualty Group
- American Family Insurance Group
- Tennessee Farmers Group
- Farmers Mutual of Tennessee
- Shelter Insurance Group
- Selective Insurance Group
- FM Global Group
- Assurant Inc. Group
- Starr Group
- Pennsylvania National Insurance Group
- Kemper Corporation Group
- Celina Group
- Hallmark Financial Services Group
- Grange Mutual Casualty Group
- National Security Group
- AmTrust Financial Services Group
- Acuity, A Mutual Insurance Company
- Federated Mutual Group
- FCCI Mutual Insurance Group
- East Tennessee Mutual Insurance Company
- Everett Mutual Group
- Central Mutual Insurance Company Group
- Old Republic Group
- Erie Insurance Group
- American Resources Insurance Company, Inc.
- Builders Group
- Core Specialty Insurance Holdings Group
- Arch Insurance Group
- AXIS Capital Group
- Everest Reinsurance Holdings Group
- IAT Reinsurance Company Group
- Palomar Holdings Group
- James River Group
- Tower Hill Insurance Group
- QBE Insurance Group
Insurance Claims & Support
When water, mold, storm, or fire damage occurs, dealing with the insurance claim can feel overwhelming. At iRestore, we streamline the process by working directly with you and your insurance company from start to finish — ensuring a smooth, transparent, and well-documented claim.
We’re state-licensed and IICRC-certified restoration professionals, and we document every step of the job so your carrier has everything they need to approve and pay the claim fairly and quickly.
For Homeowners & Property Owners
If you’ve never filed a property claim before, it can be confusing. Our role is to simplify it and advocate for you. We provide:
• Emergency response 24/7
• We work with all major insurance carriers
• Detailed inspection, documentation, and scope of work
• Transparent estimates written in Xactimate
• Direct collaboration with your adjuster
• Support through every step of mitigation and restoration
You deserve a partner who protects your property and your financial outcome — not just someone who “does the work and disappears.”
How We Prepare & Document Your Claim
1. Emergency Mitigation & Stabilization
We respond quickly to stop ongoing damage, extract water, set equipment, and stabilize the structure.
2. Inspection & Scope of Work
Our certified technicians perform a full assessment using moisture meters, visual inspection, and building science principles to determine the full scope of damage.
3. Estimate & Documentation
We prepare a detailed, line-item estimate written in Xactimate — the insurance industry’s preferred estimating platform.
This ensures accuracy, fairness, and immediate compatibility with insurance carrier systems.
4. DocuSketch Property Scan
For transparency and accuracy, each insurance claim can include a full DocuSketch 360° scan of affected areas.
This gives adjusters a precise map of the property — every room, window, door, and measurement — down to the inch.
It reduces confusion, disputes, and speeds up approvals.
5. The Insurance Packet
We compile everything your insurance carrier needs into a single organized package, including:
• Photos
• DocuSketch scans (if applicable)
• Moisture readings
• Mitigation logs
• Detailed Xactimate estimate
• Scope of work
• Notes and diagrams
• Invoices and supporting documents
This comprehensive packet allows carriers to easily review, approve, and pay the claim.
6. Adjuster Collaboration
When needed, we meet or coordinate directly with the adjuster to review the scope, answer technical questions, and negotiate a fair outcome.
7. Restoration & Repairs
Once approved, we complete the work to the highest industry standards and get you back to normal as quickly as possible.
For Insurance Professionals
We respect the challenging job adjusters, agents, and TPAs face, and we aim to be a partner — not a problem.
Why insurance professionals trust iRestore:
• Estimates written in Xactimate
• Comprehensive DocuSketch scans
• Strong documentation and organization
• Accurate scopes — not inflated claims
• Fair, industry-standard pricing
• Mitigation-focused, not demolition-driven
• Responsive communication with insured and carrier
With just four of our top team members, we bring over 70 years of combined experience negotiating with carriers to ensure claims are fair, accurate, and complete.
Claims Without Immediate Filing
Sometimes policyholders don’t want to file right away or want more information before committing.
We can help.
We can document, estimate, and preserve your claim file — even if you choose not to submit it immediately.
We securely store your documentation so that if you change your mind later (up to 7 years depending on carrier rules), we can provide a complete submission package, including:
• Photos
• DocuSketch scans
• Xactimate estimates
• Moisture logs
• Dates and timestamps
Your information is protected, organized, and ready when you need it.
Veteran-Owned. Mission-Driven.
iRestore is veteran-owned and operated, bringing a mission-first mindset, discipline, and integrity to every claim and every customer we serve.
Whether you’re a homeowner, business owner, insurance agent, or adjuster, we’re ready to be your trusted restoration partner in Tennessee.
Need Help With A Claim?
Call us 24/7 at 000-000-0000 or fill out our online contact form.
iRestore — Clear Documentation. Fair Claims. Professional Restoration.
